A Guide to OpenHRApp's Performance Review Module

OpenHRApp's performance review module enables structured, multi-stage evaluations with customizable competencies and rating scales. Whether you are running annual appraisals, quarterly check-ins, or probation reviews, this guide walks you through the complete process.

Overview of the Review Lifecycle

A performance review in OpenHR follows a defined lifecycle:

  1. Draft — The review cycle is created but not yet active.
  2. Self-Assessment — Employees rate themselves on each competency and provide written reflections.
  3. Manager Review — The direct manager evaluates the employee, provides feedback, and assigns ratings.
  4. HR Finalization — HR reviews all evaluations, calibrates ratings across the organization, and finalizes the reviews.

At each stage, automatic email notifications keep everyone informed of deadlines and pending actions.

Step 1: Configure Your Organization's Review Settings

Before creating your first review cycle, configure the organization-wide review settings. Go to Organization > Structure (or the dedicated Review Config section).

Competencies

Define the competencies that will be evaluated across all review cycles. Competencies are the skills, behaviors, and values you want to assess. Each competency has:

OpenHR comes with six default competencies — Agility, Collaboration, Customer Focus, Developing Others, Global Mindset, and Innovation Mindset — but you can customize these completely. Add, remove, or rename competencies to match what matters to your organization.

Tip: Keep your competency list to 5–8 items. Too many competencies make reviews tedious and unfocused.

Rating Scale

Configure the rating scale that will be used across all competencies. The default is a 5-point scale:

  1. Needs Improvement
  2. Developing
  3. Meets Expectations
  4. Exceeds Expectations
  5. Outstanding

You can customize the number of levels (3-point, 4-point, 7-point) and the label for each level.

Step 2: Create a Review Cycle

Go to the Performance Review section from the sidebar and create a new review cycle. You will need to define:

Once created, the cycle automatically notifies employees and managers that a new review period has begun.

Step 3: Self-Assessment (Employee)

When a review cycle is active, employees see their pending self-assessment on their Performance Review page.

The self-assessment form displays:

For each competency, employees rate themselves and provide written comments. The self-assessment gives employees a voice in the evaluation process and highlights gaps between self-perception and manager perception.

Best practices for employees:

After submitting, the self-assessment is locked (no further edits) and the manager is notified that their review is ready.

Step 4: Manager Evaluation

Managers see all pending reviews for their direct reports. The manager evaluation screen shows:

For each competency, the manager provides:

The side-by-side layout is intentional: it makes gaps between self-assessment and manager evaluation immediately visible, which often leads to the most productive conversations.

Best practices for managers:

After the manager submits their evaluation, the review moves to HR for finalization.

Step 5: HR Finalization

HR sees all reviews that have completed the manager evaluation stage. The HR finalization screen provides:

HR's role in finalization is to ensure consistency and fairness across the organization. If one manager has rated all their reports as "Outstanding" while another manager in the same department has a more balanced distribution, HR may adjust ratings after discussion with the managers.

After HR finalizes a review, the employee is notified and can view their completed evaluation.

Viewing Review History

Both employees and managers can view historical reviews at any time. The review history shows:

This longitudinal view is particularly valuable during promotion discussions, succession planning, and identifying high-potential employees.

Use Cases for Different Review Types

Annual Performance Review

The traditional year-end appraisal. Best for organizations with stable roles and clear, long-term performance expectations. Covers the full calendar or fiscal year.

Semi-Annual Review

Two reviews per year (mid-year and year-end). Provides more frequent feedback and allows for mid-year course correction. Reduces the "recency bias" problem of annual reviews.

Quarterly Check-In

Four lightweight reviews per year. Best for fast-paced organizations where goals and priorities shift frequently. Each quarterly review should be shorter than an annual review — focus on 3–5 key competencies.

Probation Review

Evaluates a new hire at the end of their probation period (typically 3–6 months). Focuses on onboarding progress, cultural fit, and initial performance. The probation review determines whether employment is confirmed.

Tips for a Successful Review Cycle

  1. Announce the cycle early — Give employees at least 2 weeks notice before the self-assessment deadline.
  2. Set realistic deadlines — Allow at least 1–2 weeks for self-assessment and 1–2 weeks for manager evaluation.
  3. Train managers — Run a brief session on how to rate consistently, provide constructive feedback, and handle difficult conversations.
  4. Monitor progress — HR should check completion rates regularly and send reminders to anyone who is behind.
  5. Calibrate before finalizing — Hold a calibration meeting with managers to align rating standards before HR finalization.
  6. Follow up — After reviews are completed, schedule development conversations. The review is the starting point, not the end.

Conclusion

OpenHR's performance review module provides everything you need to run fair, consistent, and data-driven evaluations — from customizable competencies to multi-stage workflows to integrated attendance and leave data. Whether you are a small team running your first review cycle or a growing organization scaling your performance management process, the tools are ready.

Further Reading


Set up your first performance review cycle in OpenHRApp today — completely free. Start here.